GenSmart is Cameroon's premier online learning platform. We connect students with expert teachers who create high-quality courses for GCE O/L, GCE A/L, HND, BTS, BEPC, Probatoire, and many other educational levels.

Anyone aged 13 or older can use GenSmart. Our platform serves students preparing for various exams, professionals looking to upskill, and teachers who want to share their knowledge.

GenSmart works on any device with an internet connection - smartphones, tablets, laptops, and desktop computers. We also have mobile apps for iOS and Android for learning on the go.

Simply find a course you're interested in, click "Enroll Now", and complete the payment. Once payment is confirmed, you'll have immediate access to all course materials.

Each course purchase gives you 6 months of full access. You can watch videos, take quizzes, and study with encrypted in-app offline access as many times as you want during this period. Certificates you earn are yours forever.

Yes! Every course has a Q&A section. Ask questions on any lesson and your teacher will be notified instantly. You'll receive an in-app notification and email when they reply.

Yes. The official GenSmart mobile app caches course content for encrypted offline study so you can learn anywhere, even without a connection. The cache is tied to your enrollment and is automatically removed on logout, expiry, or refund. Direct downloads of course files are not provided.

GenSmart tracks your daily study activity. Study every day to build your streak and stay motivated. Your streak count is visible in your dashboard.

Yes! Bookmark important moments in video lessons and jump back to them anytime. Your bookmarks are saved to your account and accessible across devices.

You'll get an in-app notification and an email with a direct link to the reply. You can customize your notification preferences to choose what you receive.

Yes! Leave a star rating and written review after studying a course. Teachers can respond to your feedback, creating a helpful conversation for future students.

Yes! Upon completing all lessons and passing any required assessments, you'll receive a certificate of completion that you can download and share.

We accept MTN Mobile Money and Orange Money. All prices are in XAF (Central African CFA Franc). Payment is instant and secure.

Yes, we offer a 3-day money-back guarantee. If you're not satisfied with a course and haven't completed more than 30% of it, you can request a refund within 3 days of purchase. Your course price is refunded in full; the small payment-processing fee charged at purchase is non-refundable.

To request a refund, contact our support team at hello@gensmart.io with your order details. Approved refunds are returned to the original MTN MoMo or Orange Money account; the time for the funds to arrive depends on the mobile money operator.

We support MTN Mobile Money and Orange Money — the most popular payment methods in Cameroon. All prices are in XAF and payments are processed instantly.

Yes! Many instructors offer free courses or free preview lessons. You can filter courses by price on our courses page to find free content.

Click "Become a Teacher" and submit your application with information about your expertise and teaching experience. Our team reviews applications within 3-5 business days.

Teachers earn 70% of each course sale. For example, if your course sells for 10,000 XAF, you earn 7,000 XAF. Payouts are processed twice monthly (1st and 15th) via Mobile Money.

Your Teacher Dashboard shows all questions across your courses in one place. Filter by course, answer status, or search by keyword. Students are notified instantly when you reply.

Yes! Your Review Dashboard lets you reply to all student reviews. Students receive a notification when you respond, building engagement and trust.

Yes! Your analytics dashboard shows enrollment trends, student engagement, Q&A activity, review sentiment, and earnings — all in real time.

Yes! Create course announcements that are visible to all enrolled students. Keep them informed about updates, new content, or important information.

You can teach any subject you're qualified in! Popular categories include GCE subjects, professional skills, languages, computer skills, and more. All content must follow our quality guidelines.

You can start with just a smartphone! However, for better quality, we recommend a good microphone and quiet recording space. We provide free resources to help you create great content.

Try resetting your password using the "Forgot Password" link. If you still can't log in, contact support at hello@gensmart.io with your registered email address.

First, check your internet connection. Try refreshing the page or clearing your browser cache. If issues persist, try a different browser or contact our support team.

Log in to your account and go to "Settings" or "Profile". From there, you can update your name, email, password, and profile picture.